Frequently Asked Questions

New subscribers get a 7-day free trial on both iOS and Android. After downloading the app from the App Store or Google Play, choose a subscription plan in the app. If your account is eligible, the trial starts through the store checkout flow and you are not charged anything during the trial. Cancel any time before the trial ends to avoid being charged — if you cancel during the trial, you pay nothing.

We offer a monthly plan for USD $4.99/month and an annual plan for USD $29.99/year, both starting with a 7-day free trial for eligible new subscribers.

You can cancel your subscription anytime. On iPhone/iPad, go to "Settings > Apple ID > Subscriptions". On Android, go to "Google Play Store > Profile > Payments & subscriptions > Subscriptions". If you cancel during the free trial, you will not be charged. If you cancel after the trial, you can continue using the service until the current billing period ends.

New users get 5 free stories to start with, and can preview the first few pages of other stories. Premium unlocks the entire story library, with about 5 new stories added each month, plus full access to all features.

On the app homepage, tap the age filter button and select your child's age group (3-4, 5-6, 7-8 years old). The system will automatically recommend suitable stories.

Yes. We offer multiple narrator styles, including Playful, Soothing, Warm, Bright, Elegant, Friendly, Sunny, Gentle, and Steady. Open Voice Settings from the story player to preview and switch voices.

Yes. Every story and its images are reviewed by Gula Stories Team for the target age group before publishing. The review excludes sexual content, violence, discrimination, hate, racism, religious or political content, advertising, and other inappropriate material.

We guarantee a 100% ad-free environment. Neither free nor premium versions show any third-party ads, protecting children from inappropriate content.

We strictly comply with children's privacy protection regulations, collecting only necessary usage information without collecting children's personal data. Please see our privacy policy for details.

The app includes a parental gate (a simple math check) before subscription purchases and external links. Parents can filter stories by age group (3-4, 5-6, 7-8) on the homepage. After signing in, you can view reading history and favorites for that account.

Gula Stories by Gula Stories is available on iPhone and iPad (iOS 15.0 or higher) and on Android devices via Google Play. After signing in, your library and subscription can sync across devices on the same platform.

Yes, after signing in, your listening history, favorites, and subscription status can sync across devices on the same platform. Apple Sign-In syncs across your Apple devices, and Google Sign-In syncs across your Android devices. Cross-platform sync between iOS and Android is not supported.

In the app, open Help & Feedback in Settings to visit our website, or email us at gulastories@gmail.com. We will reply as soon as we can.

Yes, we regularly update the app with new features, improvements, and optimizations. All updates are free and delivered through the App Store or Google Play. We also add about 5 new stories each month.